Got Questions?

• Are your mattresses made in USA?

  Yes. We’re proud to say our mattresses are made right here in California, in partnership with two highly respected manufacturers: Diamond Mattress and Danican.

  Both companies bring decades of experience, cutting-edge technology, and a deep commitment to quality, safety, and sustainability.

  • Diamond Mattress is a 4th-generation family-owned business with over 80 years of expertise. They’re known for their craftsmanship, innovation, and eco-conscious practices — and are certified by CertiPUR-US® and OEKO-TEX®.

  • Danican, a Danish-American manufacturer based in California, combines Scandinavian design with advanced mattress technology. They hold numerous certifications and have supplied high-quality sleep products to customers around the world.

  Thanks to these trusted partners, we’re able to deliver beautiful, high-performance mattresses that meet the highest standards — made with care, made to last, and made close to home.

• When will my order ship?

  Generally, if the products are in stock at our LA warehouse, we will ship within 2-4 days. if you’ve customized your order, production will begin after your order is placed. We expect your order to ship within 4-6 weeks because it is crafted for you. All products ship free.

• What is your return policy?

  We want you to feel confident about your purchase! If you change your mind, no worries — you have 7 days after delivery to return or exchange your unopened mattress, no questions asked.

  Just reach out to our support team, and we’ll help schedule a pickup with FedEx or another delivery partner.

  Please note: return shipping costs will be your responsibility, and the mattress must still be in its original, unopened packaging to qualify.

  We’re here to make things as easy as possible — let us know how we can help!

  🚨 Customized products are non-returnable because it’s made only for you.

  Know more here

• What type of mattress is it — foam or hybrid?

  It’s a foam mattress — but not your typical foam mattress.

  • The base is a 3-layer gel memory foam mattress, designed to be responsive, breathable, and supportive.

  • On top, there’s a detachable comfort topper made with two layers: organic soybean fiber and Dupont cotton fiber — adding a soft, hotel-style feel.

  • Together, they create a medium-soft comfort that adapts to your body but feels fresh and elevated — totally different from standard foam mattresses.

  This system combines the best of high-quality foam support and breathable, natural-layer comfort. We call it next-generation hybrid sleep.

• What is your $0 topper core exchange plan?

  We offer one free topper core exchange after your 100-night sleep trial — because comfort takes time.

  Once you’ve slept on your mattress for 100 nights, if you feel the topper isn’t the right fit (too soft, too firm, too warm, or too cool), just reach out to us. Our sleep expert will help you customize a better match and send the refined topper core your way — free of charge in U.S. (excluding Alaska and Hawaii).

  It’s our way of making sure your mattress truly works for you.

• Why do you offer $0 topper core exchange plan?

  Many mattress brands offer a 100-night free trial, but we believe there’s a smarter, more sustainable, and customer-friendly way to truly improve sleep: our 365-day free topper core exchange plan.

  Here’s how the two approaches compare:

  Feature	100-Night Free Trial	365-Day Free Topper Core Exchange
  Solves Sleep Issues?	❌ Not really — If the mattress feels off, you have to return the whole thing and start over.	✅ Absolutely — Keep the mattress, just swap the topper core to adjust firmness, coolness, or warmth.
  Hassle-Free?	❌ Nope — Returning a mattress means repackaging, coordinating pickups, and waiting for refunds.	✅ Yes — No returns, no repackaging. Just a simple topper core swap.
  Eco-Friendly?	❌ Not at all — Many returned mattresses can’t be reused and end up in landfills.	✅ Much better — No need to throw away an entire mattress just to adjust comfort.
  Longer Adjustment Period?	❌ Limited — Only 100 days to decide.	✅ Generous — You get a full year to find your perfect feel.
  Cost-Effective for You?	❌ Risky — If it’s not right, you might need to buy a whole new mattress.	✅ Smart — One free exchange means better comfort without buying twice.

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  Our Philosophy: Smarter Sleep, Less Waste

  We’re not just selling a mattress — we’re helping you build your ideal sleep setup. Instead of returning an entire product, you can fine-tune your comfort by exchanging the inner topper core, even months down the road.

  That means less hassle, more savings, and a whole lot less waste. 🌍💙
  One core swap. One better night’s sleep. One smarter system.

• Can I refresh my mattress partly later?

  Yes, absolutely! Our mattress system is designed to be modular and refreshable. You can update or replace individual parts — like the sheet, topper, or outer mattress cover — anytime, without buying a whole new mattress.

  Whether you want to change the look, adjust comfort, or just give your bed a fresh feel, it’s easy to do.

  One system, endless ways to keep it feeling and looking new.

• Is your mattress able to place on floor?

  Absolutely! 🌟

  Our mattress is designed with floor placement in mind. It features a non-slip fabric layer on the bottom, ensuring it stays securely in place, no matter how much you move around. It won’t slide or shift, even when placed directly on the floor.

  Plus, our innovative zipper sheet attaches securely to the mattress top, keeping it elevated off the ground — so your bedding stays clean and fresh, unlike traditional sets that can touch the floor.

  Ideal for minimalist living or any space where you prefer to skip the bed frame.

• Is your mattress easy to clean?

  Yes, cleaning your mattress is a breeze! 🌟
  Detachable and washable covers: The mattress cover, topper cover, and surface sheet are all easily removable and machine washable, making it simple to keep everything fresh.
  Protective inner cover: The inner cover is designed to protect the foam core — it’s waterproof, bacterial-proof, and fire-resistant, ensuring the mattress stays safe and clean over time.
  With this easy-to-care-for design, you can keep your mattress fresh with minimal effort!